Information

Booking Policies

1. Payment Terms

To secure your reservation, a 50% deposit is required at the time of booking. The remaining balance will be automatically collected closer to your arrival date. We do not require a security deposit.

2. Cancellation Policy

We understand that plans change. Cancellations made within the allowable window will receive a refund according to the terms presented during checkout. Please review the specific cancellation window for your selected property.

3. Check-In & Check-Out

Standard check-in time is 5:00 PM. Standard check-out time is 10:00 AM. We offer complimentary early check-ins if your home is ready ahead of schedule. Late check-outs may incur a fee depending on the property.

4. House Rules

To maintain our luxury standards, smoking and unauthorized parties are strictly prohibited in all properties. Pets are only allowed in explicitly designated pet-friendly homes with prior approval.

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